In case you intend to apply this driver, you have to make sure that the present package is suitable for your device model and manufacturer, and then check to see if the version is compatible with your computer operating system. If that's the case, run the available setup and follow the on-screen instructions for a complete and successful installation. Also, don't forget to perform a reboot so that all changes can take effect properly.īear in mind that even though other OSes might be compatible, we do not recommend installing any software on platforms other than the specified ones. If you have decided that this release is what you need, all that's left for you to do is click the download button and install the package. If it's not, check back with our website so that you don't miss the release that your system needs.
Follow the instructions to fix it.It is highly recommended to always use the most recent driver version available.
An exclamation mark means a test failed and was skipped.A wrench means a problem was found and fixed.Scan to computer is currently unavailable.An error occurred while communicating with the HP imaging device.An error occurred communicating with the scanning device.Can not print or other printing problems.HP Print and Scan Doctor can help with the following printer issues: If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning and follow the instructions HP Print and Scan Doctor provides. Turn your printer/scanner on and click Retry if your printer is not listed. After downloading and having HP Print and Scan Doctor open, click Start and choose your printer. You can even troubleshoot connectivity errors right from the interface. HP Print and Scan Doctor are designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease. HP Print and Scan Doctor provides you with a fix for several typical HP printer/scanner issues and more.
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